Pepper - Decor s.r.o. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit design.pepperdecor.com, contact us or submit a project enquiry.
1. Who We Are
The controller of your personal data is:
Pepper - Decor s.r.o.
Zlatnická 1123/9
Nové Město (Praha 1)
110 00 Praha
Czech Republic
Email:
info@pepperdecor.comCompany ID: 02538229
VAT ID: CZ02538229
2. What Personal Data We Collect
Depending on how you use the website, we may process:
- your name and surname;
- company name and position;
- email address and other contact details;
- information submitted through our contact or project enquiry forms;
- files, artwork, bottle specifications, references or other materials you choose to upload;
- technical information such as IP address, browser type, device information and website usage data;
- information contained in correspondence with us.
Please do not submit personal data that is not necessary for your enquiry or project.
3. Why We Process Your Data
We may process your personal data for the following purposes:
- To respond to enquiries and project requests
We use the information you provide to review your request, communicate with you and prepare an offer or project scope.
Where you become a client, we process information required to manage the project, fulfil our contractual obligations, communicate about the work and handle invoicing and administration.
- To operate and improve the website
Technical and analytical information may be processed to maintain website security, understand website performance and improve the user experience.
- To comply with legal obligations
Certain information may be retained where required by accounting, tax or other applicable laws.
- For legitimate business interests
Where appropriate, we may process data necessary to protect our legal rights, prevent misuse of the website or maintain business records.
4. Legal Basis for Processing
Depending on the situation, we process personal data on the basis of:
- taking steps at your request before entering into a contract;
- performance of a contract;
- compliance with a legal obligation;
- our legitimate interests;
- your consent, where consent is required.
Where processing is based on consent, you may withdraw that consent at any time.
5. Project Files and Materials
If you send us bottle drawings, artwork, visual references, presentations or other project materials, we use them only to evaluate, develop or deliver the relevant project and for related communication.
Please make sure you are authorised to provide any personal data or third-party materials contained in the files you send us.
Confidentiality or NDA arrangements may be agreed separately where applicable.
6. Cookies and Website Analytics
The website may use cookies and similar technologies required for its technical operation.
Where optional analytics, marketing or other non-essential cookies are used, they should only be activated in accordance with applicable consent requirements.
You can manage available cookie preferences through the cookie settings provided on the website.
7. Who May Receive Your Data
Personal data may be accessible to trusted service providers that support our business, such as:
- website hosting and website-platform providers;
- email and communication providers;
- form-processing and file-storage providers;
- analytics providers where enabled;
- IT, accounting and professional advisers.
These providers may process personal data only where necessary for the relevant service and subject to appropriate contractual and data-protection safeguards.
We may also disclose information where required by law or necessary to establish, exercise or defend legal claims.
8. International Data Transfers
Some service providers may process information outside the European Economic Area.
Where personal data is transferred outside the EEA, we use legally recognised safeguards where required, such as an adequacy decision or appropriate contractual safeguards.
9. How Long We Keep Your Data
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.
Project enquiries that do not result in cooperation are normally retained only for a reasonable follow-up period.
Information relating to completed projects, contracts, invoices and accounting records may be retained for longer periods where required by Czech law or where necessary to protect our legal interests.
10. Your Rights
Under applicable data-protection law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- receive your data in a portable format where applicable;
- withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at
info@pepperdecor.com.
We may need to verify your identity before processing a request.
11. Right to Lodge a Complaint
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Czech supervisory authority:
Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Praha 7
Czech Republic
You may also contact another competent supervisory authority where applicable.
12. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, loss, alteration or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. External Links
Our website may contain links to third-party websites, including social media platforms. Their privacy practices are governed by their own policies, and Pepper - Decor s.r.o. is not responsible for how those third parties process personal data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
The latest version will always be published on this page together with the date of the most recent update.
15. Contact
For questions about this Privacy Policy or the processing of your personal data, contact:
Pepper - Decor s.r.o.
Zlatnická 1123/9, Nové Město (Praha 1)
110 00 Praha, Czech Republic
info@pepperdecor.com